{"id":6971,"date":"2023-10-07T04:42:14","date_gmt":"2023-10-06T21:42:14","guid":{"rendered":"https:\/\/shandyafajar.com\/widu\/?page_id=6971"},"modified":"2024-06-27T14:50:41","modified_gmt":"2024-06-27T07:50:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/shandyafajar.com\/widu\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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widu<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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faq<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Answering your questions to ensure your
wedding runs smoothly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2024<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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How can I book a date and complete the payment?<\/span><\/span><\/span><\/div>

To secure a date, a 30% down payment<\/strong> of the total package is required<\/strong>.<\/p><\/div>\n <\/div>

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What are the payment terms and schedule?<\/span><\/span><\/span><\/div>

We offer a 3-step payment plan: 30% down payment, 50% one month before the event, and 20% one week before the event.<\/p><\/div>\n <\/div>

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Are there any cancellation fees if we need to change or cancel our date?<\/span><\/span><\/span><\/div>

Cancellation fees may apply. Please contact us for more details.<\/p><\/div>\n <\/div>

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Do you offer any payment plans?<\/span><\/span><\/span><\/div>

Yes, we offer a 3-step payment plan to make it easier for you.<\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Output<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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How many edited photos will we receive?<\/span><\/span><\/span><\/div>

The number of edited photos depends on the package you choose. Check our pricelist for details.<\/p><\/div>\n <\/div>

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Will we get all the raw footage and unedited photos?<\/span><\/span><\/span><\/div>

We do not provide raw footage or unedited photos as standard, but it can be arranged upon request.<\/p><\/div>\n <\/div>

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Can we choose the photos that will be edited?<\/span><\/span><\/span><\/div>

Our editors will select the best photos for editing to ensure the highest quality.<\/p><\/div>\n <\/div>

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Can we request specific songs for our wedding video?<\/span><\/span><\/span><\/div>

Yes, you can request specific songs for your video. Please let us know at least 7 days before the event.<\/p><\/div>\n <\/div>

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How many rounds of revisions are included for our video?<\/span><\/span><\/span><\/div>

One round of minor revisions is included. Additional revisions may incur extra charges.<\/p><\/div>\n <\/div>

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In what format will the final photos and videos be delivered?<\/span><\/span><\/span><\/div>

Final photos and videos are delivered in high-resolution digital formats.<\/p><\/div>\n <\/div>

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Do you offer printed photo albums or photo books?<\/span><\/span><\/span><\/div>

Yes, we offer printed photo albums and photo books as part of some packages or as add-ons.<\/p><\/div>\n <\/div>

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Do you offer drone footage?<\/span><\/span><\/span><\/div>

Yes, drone footage is available in certain packages or as an add-on.<\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Miscellaneous<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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How early should we book your services?<\/span><\/span><\/span><\/div>

It\u2019s best to book as early as possible to secure your date.<\/p><\/div>\n <\/div>

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Can we meet you before booking to discuss our wedding plans?<\/span><\/span><\/span><\/div>

Yes, we offer consultations to discuss your plans and answer any questions.<\/p><\/div>\n <\/div>

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How do you ensure our privacy with the photos and videos?<\/span><\/span><\/span><\/div>

We respect your privacy and will not share your photos or videos without your permission.<\/p><\/div>\n <\/div>

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What makes Widu Production different from other?<\/span><\/span><\/span><\/div>

Widu creates personal stories that truly reflect your love journey.<\/p>

By focusing on delivering high-quality results and capturing emotions that relate to your unique story, the memories Widu preserves will leave a lasting impression and can inspire your kids and grandkids in the future.<\/p>

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Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What is included in each of your wedding documentation packages?<\/span><\/span><\/span><\/div>

Each package includes different levels of coverage. Please check our pricelist for details.<\/p><\/div>\n <\/div>

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How many hours of coverage are included in your packages?<\/span><\/span><\/span><\/div>

The hours of coverage vary by package. Please see our pricelist for more information.<\/p><\/div>\n <\/div>

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Can we customize our package to fit our needs?<\/span><\/span><\/span><\/div>

Yes, we can customize packages to fit your specific needs.<\/p><\/div>\n <\/div>

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How do you handle travel and accommodation for events outside Malang?<\/span><\/span><\/span><\/div>

Travel and accommodation costs for events outside Malang are additional and can be discussed with our team.<\/p><\/div>\n <\/div>

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How many photographers\/videographers will be present at the event?<\/span><\/span><\/span><\/div>

The number of photographers\/videographers depends on the package you choose.<\/p><\/div>\n <\/div>

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Do you provide a second shooter or assistant?<\/span><\/span><\/span><\/div>

Yes, some packages include a second shooter or assistant.<\/p><\/div>\n <\/div>

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What equipment do you use for shooting weddings?<\/span><\/span><\/span><\/div>

We use professional cameras and equipment to ensure high-quality photos and videos.<\/p><\/div>\n <\/div>

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What is your backup plan if you are unable to attend the wedding?<\/span><\/span><\/span><\/div>

We have a backup team ready in case of emergencies.<\/p><\/div>\n <\/div>

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Can you work with our wedding planner and other vendors?<\/span><\/span><\/span><\/div>

Yes, we are happy to collaborate with your wedding planner and other vendors.<\/p><\/div>\n <\/div>

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How long does it take to receive the final products after the wedding?<\/span><\/span><\/span><\/div>

Final products are typically delivered within 90 days after the event.<\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Terms & Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What is your policy on rescheduling?<\/span><\/span><\/span><\/div>

Rescheduling is possible but may be subject to availability and additional fees.<\/p><\/div>\n <\/div>

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What if the wedding is postponed or canceled?<\/span><\/span><\/span><\/div>

We have a flexible policy for unforeseen circumstances. Please contact us to discuss.<\/p><\/div>\n <\/div>

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Are there any additional costs we should be aware of?<\/span><\/span><\/span><\/div>

Additional costs may include travel, accommodation, and extra hours of coverage.<\/p><\/div>\n <\/div>

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